Keep screenshots, receipts, driver and vehicle details, route information, messages, and the precise pickup or drop-off point.
02
Report accurately
Use appropriate emergency, police, insurer, and platform channels. Save confirmation numbers and copies without speculating about fault or injuries.
03
Separate coverage periods
Available insurance can depend on whether an app was off, available, awaiting a passenger, or carrying one. A rideshare label does not resolve coverage.
04
Ask targeted questions
Ask how trip status, personal and platform policies, other drivers, airport or public-body records, and expiring digital evidence will be investigated.
Terms you may hearContingency fee ?
A fee paid from a recovery if the conditions in the written agreement are met. Terms and expenses vary.
General education only, not legal advice. Sources were selected for background and verification; they do not apply law to an individual situation. See the editorial standards and review history.
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